Global Coin, LLC BBB Business Review
 

Frequently Asked Questions

How long will it take to ship my items?

Most items will ship within 3-5 business days unless specifically presented as a "pre-sold" item. In those cases, the coins will be drop shipped to the grading services and upon arrival at our facility, will be shipped the next day to our customers. Please note that we hold all checks and money orders for 10 business days from the date of deposit before we release the order for shipment. It then takes another 3- 5 business days to ship your order.

What payment methods do you accept?

We accept major credit/debit cards (Visa, MasterCard, Discover, and AMEX), bank wires, and paper checks. After receipt and deposit, paper check payments require 10 days for payment to clear.

What are your customer service hours?

Monday through Friday 8:00 am to 5:00 pm Central Standard Time.

Do you report my purchase to the government?

We do not report your purchase of any item on this website.

Is my credit card transaction safe?

Global Coin provides a full secure shopping environment. We encrypt all credit card information to ensure every transaction is secure.

Do you sell my name to other companies?

No. We do not sell or share your contact details and buying history or any other information with other entities other than needed for processing and shipping your order.

What is your return policy?

Global Coin provides an unconditional 30-day money back guarantee on all collectible items (not bullion). The inspection period begins when the order is shipped to you. To qualify for a refund, just make sure the product is returned complete and in sellable condition.  Shipping and Handling charges are non-refundable. All returns must be shipped with a reputable shipper and be properly packaged and fully insured.

Warranty

Global Coin offers these items as collectibles to be enjoyed for their history, artistic beauty and often limited availability. Global Coin expresses no opinion on the soundness as an investment of coins, medal or other numismatic items. We are not investment advisers. Market price may fluctuate with market conditions, the condition of the item, content value, grade, demand and supply, and other things. Past performance is not a guarantee of future potential values. Rare coins, souvenirs, mementos, and sometimes medal, often cannot be sold quickly. Grades and descriptions of rare coins are opinions, not statements of fact or guarantees, and are based on standards and interpretations that can and do change over time.  Global Coin relies on the opinions of independent coins grading services of NGC and PCGS.